One-tap SMS helpers

Keep my number

Opens a text message to request your PAC code from your current provider.

Text PAC to 65075

Leave and get a new number

Opens a text message to request a STAC code. Use only if you do not want to keep your number.

Text STAC to 75075

Check exit fees first

Opens a text message to request contract and charge information without starting a switch.

Text INFO to 85075

Plain-English switching checklist

  1. Use INFO first if you are unsure about exit fees.
  2. Choose a new plan and check coverage at your postcode.
  3. Text PAC to 65075 from the old SIM if you want to keep your number.
  4. Give the PAC to the new provider during signup or in their account/app.
  5. Keep both SIMs handy on switch day. Some loss of service can happen while the number moves.
  6. Update banking, NHS, email and two-factor-authentication records if your number changes.

Read Ofcom’s switching guidance.